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Help · Billing

Billing and invoices

Pricing tiers, invoice delivery, tax handling, purchase orders, and how to switch between one-time and subscription billing.

Updated 2026-04-18

Pricing recap

  • Free trial: 60 days, no card, watermarked preview.
  • Starter: $299 per CCR, one-time.
  • Pro: $699 one-time or $99/mo.
  • Full Service: $1,499 one-time or $149/mo.
  • Enterprise: Contact sales.

Invoicing

Self-serve tiers are invoiced via Stripe. Enterprise contracts support net-30 terms and ACH.

Purchase orders

Email hello@1water.ai with your procurement requirements. We turn around signable quotes in one business day and accept purchase orders for Enterprise contracts.

Tax handling

Stripe handles sales tax automatically based on your billing address. For tax-exempt entities (state agencies, certain public utilities), upload your exemption certificate in the billing tab.

Refunds

Covered by the compliance guarantee on Pro and Full Service — see the compliance guarantee page for the full terms.

Your 2026 CCR is due July 1

Still need help? Write us.

60-day free trial. No credit card. Your trial becomes your first published CCR.

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